Platinum Records Distro
Frequently Asked Questions
Why Choose Platinum Records Distro?
Collect and Track Your Digital Music Sales
Advanced sales reporting allows you to track your sales by release, store, date, and more. Get free, daily iTunes trend reports.
Fast Delivery to Top Digital Music Stores
Get your songs up on streaming platforms and music stores fast. Distribute to Amazon Music, Spotify, Deezer, and many more stores, all included with your initial distribution.
Fastest Customer Service In The Industry
Our team is here to make things easy for you. Contact us here and we will respond by the next business day.
Can I Login Into Platinum Records Distro?
No, www.platinumrecordsdistro.com is only our landing page and website for our distribution portal.
Once new members subscribe to their plan using Stripe, they will be taken to our portal to register and distribute their music.
Can Any Artist or Label Subscribe For Your Distribution Service?
We work with any artist or record label looking to distribute their music digitally.
We accept 136 different currencies from across the world. Allowing independent artists and labels from all over the globe to join our service to chase their dreams.
How Do I Withdraw My Money?
We understand that it is important for you to receive your income quickly and securely. You can withdraw your earnings via PayPal or Western Union. This is a fast and secure way to access the money you make from your music.
What type of music will content ID accept?
Youtube's content ID system accepts most genres of music, as long as the musicians do not use any samples from other artists' work or add in any beats that they did not create themselves.
Why Would Platinum Records Distro Remove A Song From Our Platform Without Noticed?
We will remove any song that's been flagged for using bots to boost streams or for copyright infringement.
If you are releasing music with us, please make sure you own the content.
If you're releasing a cover song with us, please make sure you have permission to use the content.
If you're looking to boost your streams we recommend member
Why Would Platinum Records Distro Remove A Song From Our Platform Without Noticing?
We will remove any song that's been flagged for using bots to boost streams or for copyright infringement.
If you are releasing music with us, please make sure you own the content.
If you're releasing a cover song with us, please make sure you have permission to use the content.
If your looking to boost your streams we recommend members to our promotion and marketing services to guarantee real people will find and stream your music.
We Don't Tolerate Bots Boosting Streams or Copyright Infringement. Our job is to keep all creator's content safe.
ers to our promotion and marketing services to guarantee real people will find and stream your music.
We Don't Tolerate Bots Boosting Streams or Copyright Infringement. Our job is to keep all creator's content safe.
How Easy It Is to Sign Up to Get Started?
Simply pay for your subscription plan via using Stripe. Register your account, then get started releasing unlimited music.
Do Platinum Records Distro Offer Music Promotion and Marketing?
We offer YouTube promo, Social Media Promo, Google Ads Promo, Radio Airplay, and playlist pitching for placement.
What Do I Need to Know Before Distributing Your Music?
If you have recorded your music or you have music you own the legal rights to release, then you are well on the way to being able to use our service. You need:
music files in WAV format,
artwork with a minimum size of 3000 x 3000 pixels (square) at 300 dpi,
metadata information such as genre and performers, etc.
You will have probably seen or worked with other companies that accept MP3. We do not accept MP3s at Platinum Records Distro and ask clients to send us the best quality music possible, which is a WAV file.
Can I opt out of any territories or stores?
You can opt out of territories, yes, this can be set on MyClientZone.
It may be possible for you to opt out of stores on a case-by-case basis and it depends on which ones and what your reasonings are and which stores you would like to omit. Please contact us to discuss this.
Can I opt out of any territories or stores?
You can opt out of territories, yes, this can be set on MyClientZone.
It may be possible for you to opt out of stores on a case-by-case basis and it depends on which ones and what your reasonings are and which stores you would like to omit. Please contact us to discuss this.
What's your Fair Usage Policy?
The unlimited distribution accounts are designed for normal use of the system and your usage will be monitored. If your usage is deemed to be excessive, you will be notified via email and asked if you would like to upgrade your account to continue to distribute more tracks. Normal usage per year would be releasing 5 albums of standard length, 7 EP’s, and 24 singles.
If you think you will exceed this, then please contact us before signing up so we can create a custom account for you.
Can I Use a Custom Record Label Name?
We do not charge you for using a custom label name. All you need to do is enter your label in the correct section. (FOR LABEL PLAN ONLY)
How Quickly Will I See My Release on Stores?
We send all releases to all platforms within 24 hours.
Amazon takes 1-3 days, Spotify takes 5 days, Apple music 5 days, Deezer and IHeart take 7 days, and other platforms take 1-3 weeks for your release to go live.
Once we receive your release package and we have checked that all the information is correct, we will begin distribution to our distribution network. Some stores will make the music available on their platforms within one day, some within one week, and a few may take slightly longer for processing. We have no control over how soon individual stores will make these releases live on their platforms. Each store has its own ingestion methods and some even use manual ingestion.
Releases that do not meet store specifications will be delayed, which is why we take care of our metadata and will send releases back to you asking for corrections if necessary.
If you have a release that needs to go out on a certain day, it is always best to plan ahead of time and deliver your releases to us 6 weeks in advance.
My Music Has Been Released, How Do I Get the Links?
The stores control the links, not us, so, unfortunately, it’s not something we can help with. The links will not be available until your music has been released, or until it is available for pre-order.
Many stores have their own ‘Link Maker’ systems which may make things easier for you, like the iTunes Link Maker. You can right-click on your release and find ‘get link’ or something similar on most platforms.
Once you have collected your links, you may find it easier to bring them all together using Smart URL. This way, you allow your fans to choose where they would like to download or stream your music. You can add links to Soundcloud and YouTube as well as most of the major platforms.
What Daily Analytics Are Available?
We have daily statistics from the stores that offer them and detailed monthly sales analytics and royalty statements that you can download. We also have interactive graphs so that you can easily understand the information you are provided with.
You can then use this data when planning your next campaign.
You will receive data from 6 different sources that include Beatport, Deezer, iTunes, Apple Music, Amazon, Shazam, and with Spotify coming soon.
If you have a question about our services that is not answered above, please contact us.